Digital Nebraska FAQ
Plain answers on what each offer includes, how to start, and where a demo or first-year package needs its own scope.
Start here
Three distinct ways to help. Start with the job your business needs done first.
Website Launch is a one-page website project. Digital Back Office is a monthly software workspace for everyday business work. The AI Phone Agent is a separate service for incoming calls. You can choose one starting point or a documented first-year package.
No. Digital Nebraska works with businesses anywhere. Nebraska and the Midwest are the primary editorial focus, not a service-area limit.
One-page sites
A focused first web home, with the scope visible before you buy.
It includes one mobile-friendly page, deployment, one year of hosting, and two consolidated revision rounds. The $995 project fee is due upfront.
Yes. Many demos use a single-page layout, and a Website Launch site can use a comparably polished design direction shaped by your brand, content, and intake. The demo is an illustration, not a fixed template or a promise to reproduce every feature shown.
The one-page offer does not include multi-page architecture, e-commerce checkout, payment gateways, inventory, or custom third-party API and database integrations. Interactive booking or calculators in a demo may need separate scoping. Demo names, prices, reviews, and availability are fictional, not client proof.
Send a completed Onboarding Intake Form with business contact details, address and hours, core service or product descriptions, a high-resolution PNG or vector logo, and DNS or domain-registrar access. Provide brand photos and copy, or Digital Nebraska can use licensed stock imagery and professionally structured standard copy based on your intake. Design starts after the mandatory items are received.
Each revision is one consolidated feedback round: one complete punch-list submitted through the intake form or a markup link. Piecemeal messages over several days are not one round. Further changes require a separate charge or agreement.
If you cancel before submitting your assets, Digital Nebraska provides a partial refund minus a $150 administrative setup fee. Once onboarding is submitted and design begins, the $995 project fee is non-refundable.
The first year includes hosting uptime, automated daily backups, and SSL maintenance. Renewal is quoted at that time. You can transfer the site elsewhere with at least 30 days' notice. Post-launch text, image, and structural changes are not part of the included hosting support.
Software workspace
A separate software offer for the work behind your business.
The approved modules are CRM and customer interactions, email marketing, social post scheduling, booking calendar, forms, project management, knowledge base, and automations. All listed modules are available from the start.
The standalone offer is $99 per month for up to three users. Additional users are $19 per user per month. Potential metered charges, including text-message usage, are separate.
The AI Phone Agent is native to the platform, but active phone service needs its own subscription unless included in the complete first-year bundle. Buying Digital Back Office on its own does not activate the phone service.
There is no setup or onboarding fee. Provide business information, an email address, and payment; a sales agent can help with initial setup. Standard support covers access and troubleshooting in the platform and by email. The plan is month to month: cancel before the end of the current billing period to prevent renewal, and access continues through the paid period. You can request an export through 90 days after cancellation.
Incoming calls
A first response built around the way your business handles incoming calls.
The AI Phone Agent answers business calls 24/7 using the greeting and first-response approach your business approves. It can follow configured paths for common questions, messages, appointments, new-customer leads, or an owner or crew route.
Yes. Appointment, rescheduling, and lead-intake paths can be part of the configured conversation. The business defines the approved questions and handoff details, and receives the selected summary or record destination for follow-up.
For new Digital Nebraska customers who start by December 31, 2026, the promotional rate is $129 per month with 500 inbound minutes and 500 SMS included each month. Extra usage is $0.15 per minute and $0.03 per SMS. Qualifying customers keep the $129 monthly rate through December 31, 2027 while continuously active and in good standing; the post-promotion standard rate is $199 per month.
There is no setup or onboarding fee. Provide your business information and guidance about how calls should be handled; a sales agent helps set up the initial flow. Later changes can be made in the platform while the phone subscription is active, and support is available for additional assistance.
Service is month to month. Cancel before the end of the current billing period to prevent the next renewal. Service continues through the paid period, and overage charges already incurred remain due. Prepaid monthly-service refunds are considered case by case. Cancellation, nonpayment, or reactivation ends the promotional price lock.
Offer combinations
Website Launch can stand alone or be paired with the other approved offers.
The $1,995 package combines Website Launch with one year of Digital Back Office for up to three users and standard support. The $2,995 package adds one year of the standard AI Phone Agent service, including 500 inbound minutes and 500 SMS per month. Metered overages and additional users are separate.
The components move to their individual renewal terms. Website hosting is quoted at renewal; Digital Back Office follows its monthly plan and user pricing; and phone service follows its own monthly terms and any applicable promotional price lock. Check each product's terms before choosing a package.
Tell us whether you need a clear first website, a place to organize the work behind it, or a better response when the phone rings. The existing contact form is ready for the conversation, and each offer page has its own details and checkout path.
Talk through your options