Is Digital Back Office a fit for your small team?
The useful question is not how many tools are listed. It is which job your team wants to own, who needs access, and what the subscription does and does not include.
Maybe customer notes live in one place, appointments in another, and project tasks on a third list. Before adding another tool, name the work you need to make easier to manage. Digital Nebraska's Digital Back Office is a platform offer for that day-to-day work. This checklist helps a small team evaluate the offer without assuming that every module is already configured to work together in a particular way.
Choose the first job, not every feature at once
The approved platform areas are CRM and customer interactions, email marketing, social post scheduling, booking calendar, forms, project management, a knowledge base, and automations. All are included from the start. Pick one recurring job first: for example, keeping customer interaction notes organized or planning the team's project tasks. Then identify the person responsible for that job and the information they need.
The first-work-area guide gives you a short planning brief. It is a preparation aid, not evidence that a particular cross-module workflow, third-party integration, or data migration is included.
Count the people who actually need access
Standalone Digital Back Office starts at $99 per month for up to three users. Additional users are $19 per month each. Make a list of who will work in the platform rather than counting everyone who might occasionally ask for an update. If the team needs more than three accounts, include the additional-user charge in your decision.
Team question: Who will own the first work area, who needs day-to-day access, and who will approve the information entered there?
Keep phone service and metered use separate
The AI Phone Agent is native to the platform, but active phone service is a separate subscription unless it is included in the complete website, Back Office, and phone bundle. Back Office access alone is not a phone-answering plan. Potential metered charges, including text-message usage, are separate from the $99 monthly platform price.
If calls are the immediate problem, read the AI Phone Agent offer and its cost checklist. If you also need a one-page website, the Website Launch scope and the $1,995 Website + Back Office offer may be more relevant than standalone platform access. The offers have different first-year and renewal terms.
Review setup, support, and the exit path
There is no setup or onboarding fee. To begin, provide business information, an email address, and payment; a sales agent can help with initial setup. Standard support covers access and troubleshooting through the platform and email, and additional questions can be sent by email. No response-time guarantee is stated in this offer.
Standalone Back Office is month to month. Cancel before the end of your current billing period to prevent the next renewal; access continues through the paid period. An export can be requested up to 90 days after cancellation. Requests about data retention or removal after that period are handled case by case. Review the offer page and Terms of Service for the full wording.
Bring these questions to the conversation
- What is the one job we want to organize first, and who owns it?
- How many people need platform access now?
- Do we need a separate active phone subscription or a website package?
- Could metered text usage matter for our planned use?
- What setup details should we confirm before purchase?
If you have a clear first job and know who will own it, you are better placed to decide whether the standalone platform or a website bundle fits. Tell Digital Nebraska what your team is trying to organize, or read the current Digital Back Office offer before checkout.