A practical small-business check

Digital Front Door Readiness Assessment

Find the next useful improvement across your website, customer workflow, and phone line. Answer nine short questions based on how your business works today.

Your answers stay in this browser. Nothing you select is saved or sent to us.

Three checkpoints connected in a planning path in Digital Nebraska colors.

Your process, your answers

Find the rules that need attention.

Choose the answer closest to your current practice. The result puts missing rules first, then partially defined ones. It is a working checklist you can use without contacting us.

Website

Compare your homepage with the questions a first-time customer would ask.
Check the actual mobile page and its primary action.
A site project needs usable business details and access.

Back Office

Think about contact forms, email, and booked appointments.
Consider how the team finds the latest status.
Think about users, permissions, and support requests.

Phone

Separate routine questions, booking requests, and exceptions.
Some calls need a person rather than a scripted answer.
Include hours, location, services, booking rules, and approved answers.

How this works

A planning order you can inspect.

The method

Each answer marked “missing” appears before “partly defined.” Ties follow the question order shown above. The first three open items appear as priorities; all remaining items stay available in the result. There is no hidden score or industry benchmark.

The boundary

This is a planning aid based only on the answers you select. It does not inspect your website, test your systems, or decide which product you should buy. Confirm scope and fit in a conversation.

Keep planning

Take the checklist into a real conversation.

Use the result with the people who own these decisions. The related pages explain the options and limits before you get in touch.

Talk through your next step →